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Terms and conditions for booking a Tour with Exquisite Nepal Adventures & Travels
“We” – Exquisite Nepal Adventures & Travels Pvt. Ltd.
“Tour” – A holiday organized by Exquisite Nepal Adventures & Travels Pvt. Ltd.
“Tour Pack” – Whatever documents we send you regarding the tour including hard copy or soft copy both
“Meeting Point” – The place specified by us in the tour pack as the starting point of the tour
“Departure Point” – The place specified by us in the tour pack as the ending point of the tour
“Start Date” – The date when the tour begins
In this contract a reference to "you" and "your" include the lead-named person on the confirmation invoice who must be at least 18 years of age. If you make a booking on behalf of others as well as yourself, we shall take it that you have the authority of each of those other people to enter into that contract and that you and they have agreed to be jointly represented by you for any legal obligations that incur hereafter for this travel deal.
Any tour package must be booked at least 48 hours prior to its commencement. Currently we do not ask for deposit but payment in full is required on arrival. If you wish to make payment beforehand, you may do it through bank transfer.
Your tour package booking with us is our legal contract and you agree to abide by our terms and conditions. Should your travel arrangements change, you should inform us as soon as practicable to allow us enough time to make alterations with the third parties involved. If you need to cancel the booking due to adverse weather conditions, emergency situations or exceptional family circumstances, we are happy to postpone your tour package to another applicable date if at all possible and should this be acceptable.
Payment should be made on arrival by cash. However, you can also make payment through bank transfer prior to arrival.
All prices are subject to availability and can be withdrawn or varied without notice. The price is only guaranteed once paid for in full by you. Please note that prices quoted are subject to change. Price changes may occur by reason of matters outside our control, which increase the cost of the product or service. Such factors include adverse currency fluctuations, fuel surcharges, taxes and airfare increases.
Changes of itinerary
Despite of careful planning, changes in itinerary might be required due to various external factors like weather, civil unrest, mechanical difficulties or other unforeseen circumstances. We may therefore decide to make changes to the itinerary to accommodate either of the above possibilities. However, we will keep you informed if any such situation is resulted.
We have to work within the restriction laid down by any carriers we use.
You must purchase an appropriate international travel insurance, which covers repatriation, medical and hospitalization expenses. Your travel insurance details are required during your travel reservation.
Passport, Visa and Health Requirements
You are responsible to ensure you have all necessary visas, vaccinations and travel documents, including a passport that is valid for the minimum duration of six months beyond the date of the tour. You must ensure that you are medically and physically fit for travel, and that such travel will not endanger yourself or anyone else.
Limitations on our liability
We provide compensatory services or refund for the services not provided in case of change of program operated by our company without external justifications (climatic conditions or third party dependencies like hotels, flights etc.). However, since it is understood that we work as an intermediary between you and various third party service providers like flights, transport operators, hotels etc., we cannot be held liable in any circumstances in the event of failure of a third party service.
Your Participation and Behavior
We cannot be held liable for any actions, which are outside the scope of the program approved by both the parties including change in the program caused due to negligence or fault on your part.